Service

Payment Programme Management

Outsourced Head of Payments capability — scheme compliance, vendor governance, and operational oversight without the overhead of a full-time hire.

What We Do

Embedded expertise. No headcount.

Many fintechs and smaller banks need senior payment expertise on an ongoing basis — but not at the cost of a full-time Head of Payments. FinPay provides fractional programme management: a dedicated consultant embedded in your business who owns the payment function, manages schemes and vendors, and keeps your programme compliant and growing.

We hold accountability for outcomes, not just deliverables. If a scheme rule changes, we interpret it, brief your team, and update your processes — before the compliance deadline.

Scheme Relations

Own the relationship with your Visa and Mastercard contacts. Manage rule change cycles, waiver applications, and BIN range expansions.

Vendor Governance

Oversee your processor, gateway, HSM vendor, and perso bureau — SLA management, escalation, and commercial reviews.

Operational Oversight

Daily monitoring of auth rates, fraud metrics, chargebacks, and settlement. Exception management and incident triage.

Strategic Roadmap

Product roadmap input — new card products, geographic expansion, digital wallet enablement, and scheme certification timelines.

Engagement Models

Flexible by design

Fractional

From 2 days/week

Ongoing embedded support. Best for fintechs with an active card programme that need senior payment oversight without a full-time hire.

Fixed-Term Programme

3–12 months

Defined scope: programme launch, certification project, or regulatory remediation. Clear deliverables and exit criteria.

Advisory Retainer

Monthly

On-call access to a senior FinPay consultant for scheme rule questions, escalation support, and board-level briefings.

Senior payment expertise, on your terms.

Tell us about your programme and we'll propose the right engagement model — from a short scoping exercise to ongoing fractional management.